Refund policy

At Bros Up, customer satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.

Eligibility for Returns:

• Items must be unused, unworn, and in original condition with tags attached.

• Returns must be initiated within 14 days of delivery.

Non-Returnable Items:

• Sale items, custom designs, or gift cards.

Refund Process:
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds will be processed within 7-10 business days to your original payment method.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.